ARISE Philippines holds first Annual General Meeting, setting the stage for a resilient 2030

ARISE Philippines Board Members (from left): Dr. Ma. Teresita Medado, Sylvestre Barrameda Jr., Austere Panadero, ARISE Philippines Co-Chair Engr. Liza Silerio, ARISE Global Board Member Vice Admiral (VADM) Alexander Pama, Raymond Rufino, and Michael Rellosa (not in photo: Rosemarie Rafael and Jessica Bianca Sy)

The United Nations Office for Disaster Risk Reduction (UNDRR) Private Sector Alliance for Disaster Resilient Societies (ARISE) Philippines, a leading resilience network in the country, held its first annual general meeting for 2025 on January 27 at the ARISE Secretariat headquarters in MOA Square, Mall of Asia Complex. With a growing membership of 156 private sector companies, civil society groups, non-governmental organizations (NGOs), and academic institutions, ARISE Philippines is poised to significantly impact disaster resilience efforts nationwide.

Under the theme “Catalyzing Progress for a Resilient and Sustainable Future towards ARISE 2030,” the meeting was grounded in the words “Innovate, Integrate, and Elevate,” urging members to embrace new approaches, collaborate across sectors, and raise the bar for disaster resilience standards. 

Multi-sector representatives attend ARISE Philippines’ first Annual General Assembly in 2025.

The Co-Chair representing the private sector, Engr. Liza Silerio, welcomed the collective and expressed her gratitude for the network’s role in promoting community resilience and sustainable progress. For the public sector, Office of Civil Defense Undersecretary Ariel Nepomuceno emphasized the importance of engineering solutions in disaster preparedness and highlighted the critical role of committed private sector leaders in building a more resilient nation. 

Chief of Office UNDRR Regional Office for Asia and the Pacific Marco Toscano-Rivalta, in a video message, commended ARISE Philippines for its outstanding contributions to disaster risk reduction. 

Member companies pledge their participation in ARISE Philippines’ seven new programs.

 

“I extend my profound gratitude for ARISE Philippines’ exemplary leadership and contributions,” he stated. He referenced the Asia Pacific Ministerial Conference for Disaster Risk Reduction held in Manila last October 2024, saying, “Your efforts were instrumental to the event’s success. ARISE has showcased the power of public-private partnerships and set the benchmark for other regions to follow.” ~Marco Toscano-Rivalta, Chief of Office UNDRR Regional Office for Asia and the Pacific

ARISE Global Board Member Vice Admiral (VADM) Alexander Pama, ret., was present to bolster the local network and guarantee its support to the international alliance. A highlight of the meeting was the unveiling of seven ARISE Philippines Materials and Knowledge products by the ARISE Board of Directors. These resources are designed to support members in implementing resilience-building initiatives. The meeting also included a call to action for members to actively participate in seven new programs to be initiated this year.

Mr. Hans Sy, ARISE Philippines Chairperson for the Private Sector, addresses members and observers.

In his closing remarks, ARISE Philippines Chairperson for the Private Sector Mr. Hans Sy rallied the assembled members and observers, emphasizing the importance of unity, collaboration, and action. He urged everyone to work together to “co-create bridges for resilience,” promoting a stronger and more resilient Philippines for the next generations. 

SM Prime Holdings serves as the secretariat office of the ARISE Philippines network to advocate a culture of business resilience against natural and man-made hazards. For more information, visit www.arise.ph or email secretariat@arise.ph. 

Bringing Light and Hope: SM Cares Partners with Global Peace Foundation to Empower Sustainable Communities

A united commitment for brighter communities!  Jocelyn Remigio, Program Director for Community Development of Global Peace Foundation, Leonard Faustino, Executive Director of Global Peace Foundation Philippines, together with Joaquin San Agustin, Executive Vice President for Marketing and Engr. Junias Eusebio, Vice President for Mall Operations of SM Supermalls, join hands to formalize the partnership for the All Lights Village project. This collaboration brings sustainable energy solutions and community empowerment to underserved areas, illuminating lives one village at a time.

SM Cares, the corporate social responsibility arm of SM Supermalls, has joined hands with the Global Peace Foundation (GPF) Philippines to support the transformative All Lights Village project. This partnership was solidified with the signing of a Memorandum of Agreement (MOA) on February 14, 2025, at the SM Prime Headquarters, marking another significant step forward in promoting sustainable development and empowering underprivileged communities in off-grid areas.

The All Lights Village project, spearheaded by GPF Philippines, is an innovative initiative designed to improve the quality of life for families living in rural areas without access to electricity. By providing solar lighting, educational resources, and livelihood opportunities, the program is creating brighter futures for these communities while championing clean energy solutions and sustainable growth.

A Shared Commitment to Uplifting Communities

Through this partnership, SM Cares will provide spaces in SM Aura, SM Megamall, and SM Mall of Asia for fundraising booths dedicated to the All Lights Village project. Funds raised through these booths will directly support the initiative, enabling more families to benefit from solar lighting, better education, and sustainable livelihoods.

During the MOA signing, Joaquin San Agustin, Executive Vice President for Marketing of SM Supermalls, emphasized the importance of this collaboration. “SM Cares is proud to support the All Lights Village project and its mission of empowering communities through sustainable development. By providing these families with clean energy and opportunities, we are not just lighting homes but also paving the way for brighter, more hopeful futures.”

“This partnership with SM Cares reflects a shared vision of creating lasting change in communities that need it the most. Together, we are proving that even the smallest actions, like providing light, can spark transformative impact.” ~Leonard Faustino, Executive Director of GPF Philippines

Impacting Lives Through Clean Energy and Sustainability

The All Lights Village initiative has already made a significant difference in rural areas by reducing reliance on harmful kerosene lamps and offering children a safe and well-lit environment for studying. This partnership will enable even more families to access these benefits, creating ripple effects of progress across communities.

The fundraising booths at SM malls will serve as a platform for shoppers to participate in this cause, ensuring that the public becomes an integral part of this life-changing initiative. More details about the booth locations and schedules will be announced soon, inviting everyone to contribute to a brighter tomorrow.

Looking Forward: Building a Better Future Together

This partnership underscores SM Cares’ continued commitment to empowering communities and supporting impactful initiatives that improve lives. The All Lights Village project is not just about providing light—it’s about illuminating opportunities and fostering a sense of hope and unity among the most underserved populations.

For more information about the fundraising activities or how to support the All Lights Village project, follow SM Cares’ social media channels.

About SM Cares

SM Cares is the corporate social responsibility arm of SM Supermalls, focusing on initiatives that promote sustainability, inclusivity, and community development. From environmental programs to projects that uplift marginalized groups, SM Cares strives to create meaningful and lasting impacts across the Philippines.

About Global Peace Foundation Philippines

The Global Peace Foundation Philippines is dedicated to promoting innovative solutions for community development, education, and peacebuilding. Through initiatives like the All Lights Village project, the foundation empowers communities to thrive sustainably and collaboratively.

Discover Milksha's first concept store at SM North EDSA – Your ultimate destination for pure, fresh, and natural milk tea

Milksha, Taiwan’s beloved milk tea brand, proudly opens its first-ever concept store in the Philippines!

Get ready for a delightful sip filled with pure, fresh, and natural milk tea creations made with the finest ingredients. Officially opening its doors at SM North EDSA, the Milksha concept store is inviting even more Filipinos to experience its fresh and most flavorful milk tea straight from Taiwan.

Milksha has become a global sensation, celebrated for its commitment to quality and its dedication to crafting pure, fresh, and natural beverages. Each drink is hand-made with care–from the finest tea leaves to freshly made chewy honey pearls–to create a symphony of textures and flavors. By using only real ingredients and no powders, Milksha delivers a velvety creaminess and the bold, full-bodied taste of authentic tea, satisfying cravings and delighting taste buds with every sip.

Fresh. Pure. Authentic.

Milksha’s secret to success? It’s the flavors enhanced by special ingredients, ingredient by ingredient. The menu is a celebration of everything that makes milk tea special, with drinks that highlight Milksha’s commitment to fresh, real ingredients. Some must-try favorites include:

• Signature 3Q Milk Tea – A bestseller layered with a trio of honey pearls, grass jelly, and pudding for the ultimate texture-filled sip.
• Strawberry Coulis Milk – A creamy milk drink swirled with generous portions of real strawberries, offering a fruity and delightful twist that fans can’t stop raving about.
• Jasmine Green Tea with Cloudy Cream – A hot, light, and fragrant tea crowned with Milksha’s velvety cream topping for a perfect balance of flavors.

Each cup is brewed for the perfect balance, packed with flavor, and designed to make your taste buds dance. Whether you’re looking for something refreshing, indulgent, or entirely unique, Milksha’s offerings promise to deliver.

Milksha’s menu now boasts over 30 drinks, offering something for every mood and moment. The expanded selection includes exciting new creations alongside classic favorites, ensuring that everyone can find their next go-to beverage.

Made to Savor, Made to Share

Whether grabbing a quick pick-me-up with friends, taking a break from shopping, or simply treating yourself to something special, Milksha’s first concept store at SM North EDSA, City Center, Level 2 offers a space where every visit becomes a moment to remember.

With its focus on real ingredients and innovative flavors, Milksha is set to become a must-visit destination for milk tea lovers in the heart of Quezon City.

Discover more sweet treats and exciting brands at SM Supermalls, the home of firsts, by visiting www.smsupermalls.com or following @smsupermalls on social media.

SM Supermalls #HomeOfFirsts

At SM Supermalls, we take pride in being the Home of Firsts—bringing you the first-to-market brands, groundbreaking experiences, and culinary destinations you won’t find anywhere else. From world-class dining and retail exclusives to innovative spaces that inspire and connect communities, we’re redefining what it means to have it all. As we continue to grow, we remain committed to sustainability, community empowerment, and delivering memorable moments that make every visit more meaningful. There’s always something new and memorable waiting for you at SM.

Discover the Next Wave of Shopping and Dining at SM North EDSA: New on the Block and Beyond

SM North EDSA continues to redefine the shopping and dining scene with an exciting array of new tenants across its sprawling mall. Brimming with new experiences—from Milksha's first-ever concept store in the Philippines to exciting store openings—here’s what awaits you at The Block and beyond.

The Block: A Hub of Exciting New Stores

Step into The Block at SM North EDSA, where a fresh wave of stores and attractions awaits. From unique dining experiences to specialty shops and immersive adventures, The Block is your destination for exciting discoveries and memorable moments.

Tonkotsu Kazan (The Block, Ground Floor)

Indulge in the rich flavors of authentic Japanese ramen at Tonkotsu Kazan, now serving its signature dishes at SM North EDSA. Known for its perfectly crafted noodles, flavorful broth, and tender roasted pork, this ramen house brings a dining experience steeped in tradition.

Every bowl is a celebration of Japanese precision and hospitality, or omotenashi, making it a must-try destination for foodies craving comfort and quality. 

Bebang Halo-Halo (The Block, Ground Floor)

Rediscover the Filipino classic with a playful twist at Bebang Halo-Halo, where every spoonful is a delightful surprise. Known for its “Fun, Royal, and Filipino” approach, Bebang takes halo-halo to new heights with the creamiest textures and most innovative flavors.

Cool, colorful, and packed with flavor, Bebang Halo-Halo’s best seller, The Presidential, is the ultimate Pinoy merienda. This refreshing mix of sweet, creamy, and crunchy goodness is perfect for any craving this holiday season. Priced at only PHP 148–178, it’s the creamiest way to enjoy this Filipino favorite!

Fully Booked x Kinokuniya (The Block, 5th Floor)

A literary and cultural collaboration awaits at Fully Booked x Konikuniya, now open at SM North EDSA. This one-of-a-kind bookstore fuses Fully Booked’s beloved English-language collection with Kinokuniya’s curated Japanese titles.

From timeless Japanese classics Nihongo learning materials to art books and English-translated manga, this store is a cultural oasis for book lovers and manga enthusiasts alike.

Gashapon Bandai (The Block, 5th Floor)

Calling all capsule toy lovers! Gashapon Bandai, Japan’s iconic vending machine toy concept, has arrived at SM North EDSA. With every spin, you’ll discover collectibles featuring beloved anime icons like Dragon Ball and Sailor Moon, and adorable Sanrio characters.

It’s not just a shop; it’s a thrilling adventure that turns every visit into a treasure hunt for kids and collectors alike. 

Co. The Collectible Store (The Block, 5th Floor)

Step into Co. The Collectible Store, where pop culture dreams come true. Whether you’re after Funko Pop! figures, rare anime merchandise, K-pop albums, or trading cards, this store is a haven for fans and enthusiasts.

Each visit is more than just a shopping trip–it’s a celebration of your fandom, where nostalgia and discovery meet. 

Underwater Adventure (The Block, 5th Floor)

Take the kids on an unforgettable journey at The Underwater Adventure, the metro’s first ocean-themed playground. This immersive experience features murals of marine life across the walls and floors, with ride-on toys in the shape of boats, fish, and sea animals. It’s the perfect destination for families looking to combine play with a creative learning experience in a vibrant, underwater world.

Beyond The Block: New Experiences Across the Mall

Milksha (City Center, 2nd Floor)

Known for its fresh milk, loose leaf tea leaves and dedication to quality and craft, Milksha is making waves with its first-ever concept store at SM North EDSA. Treat yourself to their delicious handcrafted specialty drinks - goodness in every cup.

Aquaflask Design Lab (City Center, 2nd Floor)

The Aquaflask Design Lab redefines hydration with chic, double-insulated water bottles that keep drinks cold for 24 hours or hot for 12. Style meets sustainability with these game-changing essentials. 

Dr. Martens (The Annex, 2nd Floor)

Make a bold statement with Dr. Martens, now at SM North EDSA. Known for its rebellious spirit and timeless style, this globally celebrated footwear brand is perfect for those looking to stand out. 

From signature boots to versatile shoes, Dr. Martens delivers the perfect blend of style, durability, and comfort, giving you iconic steps with every stride.

Gyukatsu Kyoto Katsugyu (City Center, 2nd Floor)

Craving a satisfying meal that blends tradition with innovation? Look no further than Gyukatsu Kyoto Katsugyu, where the famous Gyukatsu takes center stage. This unique Japanese dish features high-quality beef cutlets, breaded and fried to perfection. What sets it apart is the interactive experience—each cutlet is served alongside a sizzling stone grill, allowing you to cook the beef to your preferred doneness right at the table. While the variety of condiments and dipping sauces enhance the flavors, it’s the premium beef and the hands-on grilling process that truly elevate the experience. It’s the perfect spot for anyone seeking a fulfilling and flavorful meal with a Japanese twist.

Coming Soon

While many new stores are already open, there’s more to look forward to in the coming months:

• Stuff'd: An exciting new spot for kebabs, burritos, and quesadillas.
• All Aboard: A whimsical destination set to open its doors.
• KKV: Offering a vibrant mix of trendy lifestyle essentials.

With so much to discover at SM North EDSA, from The Block to the city center and beyond, now is the perfect time to explore the newest stores, dining options, and stylish concepts. From literary treasures to playful collectibles and authentic dining experiences, SM North EDSA is your gateway to fresh and exciting adventures. Don’t miss out on these new and upcoming openings—plan your visit today and be the first to experience everything that’s new!

For updates and more information, visit www.smsupermalls.com or follow @smsupermalls on social media.

SM Supermalls #HomeOfFirsts 

At SM Supermalls, we take pride in being the Home of Firsts—bringing you the first-to-market brands, groundbreaking experiences, and culinary destinations you won’t find anywhere else. From world-class dining and retail exclusives to innovative spaces that inspire and connect communities, we’re redefining what it means to have it all. As we continue to grow, we remain committed to sustainability, community empowerment, and delivering memorable moments that make every visit more meaningful. There’s always something new and memorable waiting for you at SM. 

Enhancing Customer Service in the Digital Age: Insights from Araneta City Seminar

Understanding and improving customer service is more crucial than ever, especially in the digital age where customer feedback can significantly impact a business. In the free exclusive seminar provided by Araneta City to its lessees on February 7 at the Gateway Cineplex 18 of Gateway Mall 2, customer service expert Jesus Francisco "Jess" Villamor, gave valuable insights on how to refine customer service strategies and enhance stakeholder engagement.

Villamor, a Customer Service Trainer at the Department of Trade and Industry (DTI) Philippine Trade Training Center - Global MSME Academy and AIB Events, emphasized that customer service is a vital aspect of business success. He cited a study showing that dissatisfied customers are twice as likely to share their negative experiences publicly on social media and often make multiple hotline calls seeking resolutions.

To address these challenges, Villamor highlighted the importance of proactive service, which includes improving accessibility, enhancing business proficiency, and boosting employee productivity. Personalization also plays a key role, as providing customers with tailored support improves satisfaction and strengthens brand loyalty. He stressed that empowering employees is fundamental to delivering high-quality service, as confident and well-trained staff are more likely to meet customer needs effectively.

Villamor introduced the "H.E.A.R.D. Framework" as a structured approach to handling customer complaints with empathy and efficiency. This method ensures that customer concerns are acknowledged and addressed in a way that fosters positive relationships and trust.

He also identified common sources of customer dissatisfaction, such as poor service quality, unmet special requests, facility-related issues, billing errors, and lack of transparency. To manage expectations effectively, Villamor advised businesses to maintain consistency in service delivery, benchmark against industry standards, and provide clear communication to customers.

By unifying systems and utilizing data-driven insights, companies can continuously refine their customer service strategies, leading to a better overall customer experience.

The seminar, organized by Araneta City in partnership with J. Amado Araneta Foundation (JAAF) and DTI, is part of the company's ongoing efforts to equip businesses with the tools they need to succeed in an increasingly digital and customer-centric marketplace.

Araneta City is managed by ACI Inc, one of the five business units of the Araneta Group of Companies. With a long history of pioneer business ventures, the progressive and diversified Araneta Group is anchored on property development, food service, leisure and entertainment, and hospitality. Visit the Araneta Group's official website for more details.

For updates on Araneta City, visit its official website, or follow it on Facebook, Instagram, YouTube, and TikTok. Download the Araneta City mobile app on Apple App Store (for iOS) or Google Play Store (for Android) to get the latest on promos and events.

Landers Super Crazy Sale 2025 Brings Five Days of Bigger Discounts and Crazier Deals

Get Ready for the First Super Crazy Sale of the Year

The wait is over as Landers Superstore kicks off the first Super Crazy Sale of 2025 from February 26 to March 2. Shoppers can look forward to massive discounts on over 5,000 items, along with exclusive dining deals and membership offers. Whether you’re stocking up on essentials or gearing up for a summer adventure, this is your chance to save big while shopping for the best products.

Piso Sale Madness: Snag Daily Deals for Just ₱1

One of the most exciting parts of the Super Crazy Sale is the Piso Sale, where a new special item will be available each day for just ₱1. To avail of this deal, members must make a single-receipt purchase of at least ₱1,000, with a limit of two pieces per item per member.

Here’s what you can get for just ₱1 each day:

• February 26 (Wednesday) – Oreo Chocolate Wafer Roll 54g & Oreo Vanilla Wafer Roll 54g
• February 27 (Thursday) – Cannon Spring Meadow Warm Sand Washcloth 13"x13"
• February 28 (Friday) – Nongshim Shin Ramyun Noodle Soup 120g
• March 1 (Saturday) – A&W Root Beer 12 oz
• March 2 (Sunday) – Vaseline Total Moisture Bar Soap 3x75g & Vaseline Healthy Bright Bar Soap 3x75g

Aside from the Piso Sale, shoppers can also enjoy huge price cuts with 50% off on select products and Buy 1 Get 1 deals on a variety of must-have brands.

Irresistible Food Deals at Landers Central and Doppio

The Super Crazy Sale is not just about shopping—it is also about delicious savings. Landers Central and Doppio are offering exclusive food deals, starting with their very own Piso Sale on February 28. On this day, shoppers can grab Landers Central’s famous French fries for just ₱1 with a minimum purchase of ₱600 at Landers Central, while Doppio’s signature ice cream will be available for just ₱1 with a minimum purchase of ₱300 at Doppio.

Beyond the Piso Sale, Landers Central will be giving ₱250 off on its 18-inch Hawaiian Truffle and Jamon Pizza, with a maximum of two boxes per member. Shoppers craving something spicy can enjoy 50% off on the second order of Jalapeño Beef Hotdog with Cheese, while coffee lovers can get 50% off on any Doppio Iced Coffee.

Maximize Your Savings with a Landers Membership

To access these exclusive discounts, shoppers must be Landers members. Membership fees are priced at ₱700 for a Premium Membership and ₱1,000 for a Business Membership, granting members year-round access to premium shopping perks, exclusive discounts, and special promos.

For even bigger savings, Landers encourages shoppers to apply for the Landers Cashback Everywhere Credit Card, which offers 5% cashback on Landers purchases, 2% cashback on dining, and 1% cashback on all other transactions.

Do Not Miss the Biggest Sale of the Season

With five days of unbeatable discounts, ₱1 steals, and exclusive promos, the Landers Super Crazy Sale 2025 is the ultimate shopping event to kick off the summer season. Visit any Landers Superstore nationwide or shop online at www.landers.ph from February 26 to March 2 to grab the biggest deals and craziest discounts.

About Landers

Landers Superstore is a leading membership shopping destination in the country, offering a premium retail experience with a wide selection of world-class products and exclusive perks. Members enjoy discounts on fuel and LPG, free haircuts, and access to high-quality groceries, home essentials, and more.

With 14 locations nationwide, including branches in Balintawak, Otis, Alabang, Arcovia City, BGC, UP Town Center, Arca South, Fairview, Cebu, Angeles, Nuvali, Bacolod, Naga, and Davao, Landers continues to provide top-tier products and services to its growing community.

Stay updated on the Super Crazy Sale and other exciting events by following Landers on Facebook (Landers Superstore), Instagram (@landersph), and TikTok (@landers_ph).

Get ready for bigger savings, crazier deals, and the most exciting shopping experience of the year!

Biggest and Most Epic Car Giveaway of the year!

"PlayTime continues to redefine a rewarding experience for our customers. As summer approaches, what better way to kick off an adventure than with brand-new rides up for grabs!" ~Jay Sabale, Senior PR Manager

PlayTime, the most creative online gaming entertainment brand in the Philippines, has achieved a noteworthy milestone by gaining more than one million followers on its @PlayTimePH social media account.  The company is celebrating by giving away cars, which could be one of the biggest car giveaways in the history of the country.

 As PlayTime reacts to its quickly expanding following, what started as a pledge to give a brand-new car to one lucky social media follower is elevated.  More social media followers translate into more cars up for raffle. 

More cars are available for purchase as PlayTime's social media following increases.  Everyone, from beginners to PlayTime experts, can participate and have a chance to win big.  Don't miss this once-in-a-lifetime opportunity to drive home your dream car this summer! “Ready to roll? Let’s go! PlayTime na!”

 There are terms and conditions.  The Philippine Amusement and Gaming Corporation (PAGCOR) has granted PlayTime a Remote Gaming Licensee (RGL). PlayTime is easily accessible through well-known payment gateways or www.playtime.ph, offering an unmatched online gaming experience where every moment is enjoyable and every peso gets one closer to winning big and making more. 

Launched in 2024, PlayTime is a premier online entertainment games platform licensed by PAGCOR. With over 2,500 games and 20 million users, PlayTime offers the highest daily cashback (up to 2%), and fastest withdrawals (guaranteed in 10mins) in the Philippines. Visit www.playtime.ph for more information.